Credit Repair Scams: FTC’s 2024 FES Settlements
Updated: Oct 29
Historical information notice: This article preserves the context of its original publication on 08/26/2024. Laws, policies, procedures and fees may have changed. Consult a qualified attorney about current requirements and your circumstances before acting.
Credit reports are a crucial aspect of our financial lives, affecting our ability to secure loans, buy homes, and even get certain jobs. When you find negative information on your credit report, it’s natural to feel stressed and eager to resolve it quickly. However, it’s essential to approach this carefully. Many scams promise to erase negative information from your credit report, but if the information is accurate, these claims are not only misleading but also illegal.

The Reality of Credit Repair Claims
There is no legitimate way to remove accurate and current information from your credit report. Advertisements that promise an easy fix are not just misleading—they are often illegal scams. Recently, the Federal Trade Commission (FTC) took action against a group of businesses engaged in deceptive practices related to credit repair.
The FTC alleged that Financial Education Services and associated businesses made deceptive credit-repair claims and charged unlawful upfront fees. The 2024 proceedings resulted in settlements addressing the challenged practices. Allegations in the complaint, agreed restrictions and a contested judicial finding are distinct; this article should not present every allegation as an independently adjudicated fact.
The FTC’s 2024 announcement describes the allegations and settlement terms.
Understanding Your Rights and the Law
If you are considering using a credit repair service, it is vital to understand your legal rights. Under the Credit Repair Organizations Act (CROA), credit repair companies are required to explain your legal rights and provide a detailed contract outlining the services they will provide and their total cost before starting any work. Additionally, it is illegal for these companies to charge you before they have delivered the promised services.

How to Legally Improve Your Credit Report
The good news is that you don’t need to hire a credit repair company to fix mistakes on your credit report—you can do it yourself, often at little to no cost. Here’s how:
Obtain Your Free Credit Report: You are entitled to a free credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) every week through AnnualCreditReport.com. Regularly reviewing these reports is crucial to ensuring your credit information is accurate and up to date.
Review Your Reports Carefully: Go through each credit report thoroughly. If you identify any incorrect information, such as accounts you did not open or inaccurate payment histories, you have the right to dispute these errors.
Dispute Errors Promptly: If you find a mistake, write to the credit bureau that produced the report and the business that provided the incorrect information. The FTC offers a sample dispute letter that you can use as a guide. Once your dispute is filed, the credit bureau must investigate the items in question—typically within 30 days—by contacting the information provider.
Practice Good Credit Habits: Even if your credit report is accurate, you can improve your credit over time by developing good financial habits. Pay your bills on time, reduce outstanding debt, and avoid taking on new debt unnecessarily. These actions demonstrate financial responsibility and can positively impact your credit score over time.
Protect Yourself from Scams
Remember, if an offer seems too good to be true, it probably is. No one can legally remove accurate and timely information from your credit report, and any company that promises otherwise is likely a scam. Always research companies thoroughly, understand your legal rights, and take advantage of free resources available to manage your credit responsibly.
Conclusion
Navigating credit report issues can be challenging, but it’s crucial to approach them legally and responsibly. By understanding your rights and taking proactive steps, you can manage your credit effectively without falling victim to scams. Remember, improving your credit is a process that takes time and consistent effort, but with the right approach, it is certainly achievable.
Legal Disclaimer. Originally published: 08/26/2024. This article provides general information only and is not legal advice for any particular matter. Laws, policies, procedures, fees and agency practices may change; their application depends on the facts and jurisdiction. Consult a qualified attorney about your circumstances before acting on this information. Reading this article or contacting Blumsack & Canzano does not, by itself, create an attorney-client relationship. Past results do not guarantee future outcomes. This material may be considered attorney advertising in some jurisdictions.


