About the Role
The Office Assistant supports daily administrative operations, appointment scheduling, and client communication at our Boston office.
Responsibilities
Answer and route telephone calls, receive visitors, and schedule appointments.
Prepare routine correspondence and coordinate administrative communications with clients and colleagues.
Organize incoming and outgoing correspondence and maintain accurate administrative records.
Update case status records as directed and organize files; assist with copying, scanning, and faxing.
Follow up on client inquiries and refer legal questions to the responsible attorney.
Monitor office supplies and arrange replenishment.
Provide English and Chinese language assistance for routine office and client communications as needed.
Protect confidential information and follow the firm’s document management procedures.
Qualifications
Working knowledge of Microsoft Office and Outlook.
Clear written and verbal communication skills in English and Chinese; Mandarin or Cantonese proficiency.
Strong attention to detail, reliability, and organizational skills.
Ability to prioritize tasks, follow instructions, and complete assignments on time.
Professional client service skills and the ability to work cooperatively with colleagues.
How to Apply
Send your resume and cover letter to hr@mybostonlawfirm.com with “Office Assistant” as the subject line. Briefly describe your administrative and client service experience.
职位介绍
为波士顿办公室提供行政、预约安排及客户沟通支持。
工作职责
• 接听电话、接待来访并安排预约。
• 处理日常信函,协助客户及同事完成行政事务。
• 处理收发文件并维护记录。
• 跟进案件状态,整理档案,完成复印、扫描及传真工作。
• 跟进客户咨询,并将法律问题转交律师处理。
• 协助管理办公用品。
• 提供中英文沟通协助。
• 遵守保密及文件管理要求。
任职要求
• 熟练使用 Microsoft Office 和 Outlook。
• 具备清晰的中英文书面及口头沟通能力,能够使用普通话或广东话。
• 注重细节、工作可靠并具备组织能力。
• 能够安排工作优先顺序、遵循指示并按时完成任务。
• 具有客户服务意识及团队合作能力。
申请方式
请将简历及求职信发送至 hr@mybostonlawfirm.com。邮件主题请注明“Office Assistant”,并简要介绍行政或客户服务经验。